Home owners:
Get a refinance quote from Havemyhouse.com!
Learn more »
City
State
Zip
Min. Payment      
Max. Payment      

PRIVACY POLICY

Information Collection and Use
We will collect and use personal information about you to respond to your request for products and services offered through this website. We will also collect information in order to notify you about products, services, and other opportunities we think will be of interest to you. The information we collect may be from the following sources:

• Information provided by you in connection with obtaining quotes for home purchase loans, home refinance loans, or home equity loans. For example, you will be asked to provide your full name, address, telephone number, and other financial information depending upon your request.
• Information you provide us when you register to receive communications from us (such as your email address).
• Information you provide us through telephone and web based surveys, customer service correspondence, and general feedback.

We also collect demographic information. Demographic information is all other information such as gender, zip code, or any information that is not tied to your personal information. In addition, we might receive information about you from other online or offline sources and may add that information to your existing account.

Information Sharing and Disclosure

We share personal information about you under the following circumstances:
Loan Products or Service Requests - If you submit a request for a loan product or service offered through this website, we will share the personal information contained in your request form (such as your full name, address, telephone number, property location, and self-assessed value) with lenders, which include banks, mortgage lenders and brokers (collectively, "Lender" or "Lenders") in our client network to process and fulfill your request. In some circumstances, we may obtain additional information about you and/or share that information with Lenders in our network.

All Lenders in our network have entered into agreements with HaveMyHouse.com and are required to comply with federal and state privacy regulations. By submitting your request to HaveMyHouse.com, you understand that Lenders may contact you by telephone (on a recorded line for quality assurance), email, or regular mail based on the information you provided to us in order to process and fulfill your request, even if you have opted into the National Do Not Call List administered by the Federal Trade Commission, any state equivalent Do Not Call List, or the Do Not Call List of an internal company. If one of the Lenders contacts you and you wish not to be contacted again by that Lender with respect to your inquiry, then you should specifically make a request to that Lender not to contact you again. Please note that the Lenders may maintain the information you provided whether you elect to use their services.

Vendors -
We sometimes disclose the information we collect to companies that operate various services for us such as marketing distribution, advertising, or certain product functionalities. These vendors only have access to personal information needed to perform their functions, and may not share it with others or use it for any other purpose.

Affiliate Partners -
Subsidiaries, Parent or Sister Companies - We may share personal and demographic information about you with our subsidiaries, parent company, or sister companies.
As Permitted by Law - We may be required to share your personal information with law enforcement or government agencies in response to subpoenas, court orders, federal/state audits or similar circumstances. We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of HaveMyHouse.com's Terms of Service, or as otherwise required by law.

Business Transfer -
As with any other business, it is possible that HaveMyHouse.com in the future could merge with or be acquired by another company. If such an acquisition occurs, the successor company would have access to the information maintained by HaveMyHouse.com, including your personal information, customer and business account information, but would continue to be bound by this policy unless you consent otherwise.

Advertisements and Third Party Ad Servers
You may receive advertisements for HaveMyHouse.com from third parties. For instance, when visiting a third party website, you may receive a "pop up" window advertising HaveMyHouse.com. Please note that such advertisements are served by the third party website that you have visited and are not controlled by HaveMyHouse.com. In addition, such advertisements may be placed by third party ad servers or ad networks. These companies may employ cookies and action tags to measure advertising effectiveness.

Cookies and IP Addresses
To serve you faster and with better quality, we use "cookies" technology. Cookies are small bits of code, usually stored on a user's computer hard drive, which enable a Website to "personalize" itself for each user. We generally use cookies to reduce the time it takes for pages to load on your computer and to assist with customer tracking. Customer tracking (or "click-stream") data collected by us is used to optimize your experience by learning whether or not you successfully used HaveMyHouse.com. Cookies are not tied to your personal information. Additionally, we may capture click-stream data on some of our partner's websites, limited to the activity involved with the completion of offers listed on our website. This information is used to monitor the performance of our partners.

We also keep track of Internet Protocol (IP) addresses. An IP Address is a number that is used by computers on the network to identify your computer every time you log on to the Internet.

Offering You Choices
Newsletter Email Options- You may register to receive communications from us directly on our website or through a third party. Upon registering, we will periodically send you newsletters and other e-mails with offers and promotions. If you no longer wish to receive these communications, please let us know by sending an email to HaveMyHouse.com (You may also opt-out by clicking on the unsubscribe link in our emails).

Third Party Advertisers - Please note that HaveMyHouse.com can only control its own mailing list and policies. Third party advertisers that maintain their own mailing lists may send communications that advertise our services, and you may need to contact these parties directly in order to stop receiving their email communications.

Confidentiality and Security

The security of your personal information is very important at HaveMyHouse.com and we take a number of steps to safeguard it. For example:
• We limit access to personal information to those employees or agents who assist us in providing requested products and services to you.
• We maintain physical, electronic, and procedural safeguards to guard personal information about you.

Third Party Links
This Privacy Policy applies to all information that you provide to HaveMyHouse.com. However, when you visit websites to which HaveMyHouse.com links, keep in mind you will be interacting with a third party that operates under its own privacy and security policy. If you choose to obtain certain services through a third party site, the data collected by the third party is governed by that third party's privacy policy. A third party site will also have its own policy regarding the use of cookies and clear gifs. We encourage you to review the privacy policies of any other service provider from whom you request services.

Framing
In some cases, we may use third parties to operate portions of the HaveMyHouse.com website. Although the particular section of the website may have a similar appearance as the HaveMyHouse.com site, information submitted through these outside third parties are subject to that company's privacy policy unless otherwise stated.

A Special Note about Children's Privacy
You must be at least 18 years old to use this website. We do not knowingly collect, use or disclose personal information about visitors under 18 years of age. If you are under 18 years of age, you can use the services offered on our website only in conjunction with your parents or guardians. Please see our Terms of Service for more information.

Removing Your Information
Federal and state regulations require that we maintain all information (including your personal information) submitted through the HaveMyHouse.com website for various time periods. In order to comply with these regulations, we cannot delete your information from our database.

Questions and Suggestions

If you have any questions, concerns or suggestions about our Privacy Policy, you may contact us:

By sending an email to: customerservice@havemyhouse.com

Changes to this Privacy Policy
HaveMyHouse.com may update or modify this Privacy Policy from time to time. If there are material changes to this Privacy Policy or in how HaveMyHouse.com will use your personal information, we will post such changes here. You will be notified if any of the material changes that affect the use of your personal information and asked to opt-in to the new use of your personal information. If you do not agree with the changes to how your information will be used, please do not continue to use this website.

By using this site, you signify your assent to the HaveMyHouse.com Privacy Policy. If you do not agree to this policy, please do not use any of the HaveMyHouse.com site. When you request rate quotes or other information through HaveMyHouse.com, you are authorizing us to share information with our business partners, who will contact you by phone, email, or mail. If you do not want further communication from them, please notify the partner directly. We reserve the right to make changes in this policy at any time. Please check the policy each time you use our website to ensure you are aware of any changes in our privacy practices. Our Privacy Policy will indicate the date it was last updated. Your continued use of our site will signify your acceptance of the changes to our Privacy Policy.